SystemAdmin: My hypothesis is the answer is in the logs. Try checking the database logs and let me know if it helps.

11 hours ago · profile

Check the documentation for Home Assistant — there's a great writeup that covers this scenario.

See also

• Best practices for securing a Z-Wave setup?
• Migrating from SmartThings to Zigbee2MQTT — gotchas?
• Can I reliably expose my setup to the internet for remote access?